This business asks that if you know you need to cancel or reschedule your appointment for any reason, please let your service provider know as soon as possible. Any cancellations for any reason or rescheduling with less than 24 hours to 4 hours before your scheduled appointment will result in a 50% charge. Any cancellations for any reason or rescheduling with less than a 4 hour notice or No Call/ No Show, will be charged 100% of the scheduled appointment.
If your Therapist is running late for your service, You will still be provided your full time if it’s conducive to your schedule. If you need to cut your time per your therapist running late, you are only due to pay for the time your Therapist can provide.
If you, the client, are running late, unless there is room in the therapist’s schedule to accommodate your full time, your therapist will ONLY be able to provide the time left available for your appointment. If your Therapist is able to provide you your full time per you running late, additional fees will be applicable.